FAQs & Troubleshooting

How long does it take for new data to import into Assisty?

By February 9, 2023No Comments

Question:

How long does it take for new data to import into Assisty?

Answer:

The data import process for both the Free and Professional plans is triggered when a user views the app. For the Professional plan, the data is updated hourly. The process typically takes a few minutes to complete, depending on the amount of imported data. However, the import process may take longer if you have a large amount of data or if your Shopify store is experiencing performance issues. You can reach out to our support team for assistance in these cases.

Steve Ngo

Author Steve Ngo

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